Configure balance limits
Balance limits define when an automatic withdrawal is triggered and how much remains on the balance afterward.1
In your portal, go to Settings and open the Limits section.
2
Select the desired currency and click the pencil icon next to it.
3
Set the limit values.
Configure the following:
- Keep on Hot — the amount that remains on the balance after an automatic withdrawal.
- Min Transaction Amount — the smallest amount an automatic withdrawal sends. Once the balance is above Keep on Hot by this amount, everything above Keep on Hot is withdrawn to the cold address, and the balance goes back down to the Keep on Hot amount.
4
Enter your 2FA code and click Submit.
Configure a cold addresses
The cold address is the external address that funds are automatically withdrawn to.Editing a cold address is disabled by default. To modify an existing address, contact the support team to request access — once granted, editing is available for 24 hours. This ensures that only a user with the Owner role, following an official request, can update cold addresses.
1
In your portal, go to Settings and open the Cold Address section.
2
Select the desired currency and click the pencil icon next to it.
3
Enter the target address, your 2FA code, and click Submit.